Privacy policy

Who we are

LoopBitz is an IT services company based in Colombo, Sri Lanka. For any privacy question, contact us at hello@loopbitz.com.

Information we collect

We only collect personal information that you choose to send us.

• Contact form: your name, email address, company name (if given), the service you are interested in and your message.
• Email: anything you include when you email us directly.
• Technical data: our hosting provider processes standard request data such as IP address and browser type to deliver the site and protect it from abuse.

How we use it

We do not sell your information, and we do not use it for advertising.

• To reply to your enquiry and prepare a proposal if you ask for one.
• To keep a record of our conversation with you.
• To keep the website secure and working.

Cookies and tracking

This website does not set advertising or analytics cookies. If we add analytics in future, we will update this policy first.

Services we rely on

We use a small number of trusted providers to run this website. They process data only on our behalf.

• Cloudflare hosts and delivers the website.
• Web3Forms delivers contact form messages to our inbox.
• Our email provider stores the messages you send us.

How long we keep it

We keep enquiries for as long as needed to respond and to maintain our business records. You can ask us to delete your information at any time.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it or ask us to delete it. We respond to every request within 30 days.

Changes to this policy

If we change this policy, we will publish the new version on this page and update the date at the top.

Contact

Email us at hello@loopbitz.com. We are based in Colombo, Sri Lanka.